Shipping

Within 24 hours of your order, our fulfilment team will send out a confirmation email letting you know that your order has been received. Once your order is fulfilled, you will receive an email notification with your tracking information.

Shipping fees are non-refundable in the case of returns.

Rates:

• Standard: $9 for orders up to $199.99
• Free Standard: Free for orders $200.00 and above
• Express: Flat fee of $18.00

Estimated Timeframes:

• Metro Areas:
  
  • Standard: 2-4 business days
  • Express: 1-3 business days
• West Australia (Metro Areas):
  
  • Standard: 4-6 business days
  • Express: 2-4 business days
• Regional Areas:
  • Standard: 4-8 business days
  • Express: 2-6 business days

Delivery times are estimates and can run longer during sale periods, public holidays or bad weather.

 

Return Shipping:

• Return shipping costs are the responsibility of the customer unless the return is due to a product defect or an error on our part.
• We recommend using a trackable and insured shipping method to ensure your return is received safely.

 

Feel free to contact us for any further information.